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War of 1812 records are not available online and must be ordered from the National Archives. This week I tried to order my ancestor John Carter’s Bounty Land Warrant Application without success. I could not place an order on their website.\n<\/p>\nWar of 1812 records are not available online and must be ordered from the National Archives. This week I tried to order my ancestor John Carter’s Bounty Land Warrant Application without success. I could not place an order on their website.\n<\/p>\n
This tale has a backstory.\n<\/p>\n
Years ago, maybe 10, when online ordering was new, I did request several files for the National Archives. I must have been required to set up an account at that time.\n<\/p>\n
Neophyte as I was to computer transactions, I did not keep a good record of how to log in to their website.\n<\/p>\n
When I tried again this week, I may or may not have had the correct username and password. Ordinarily this would not be too much of a problem, because they will email new ones if you forget yours.\n<\/p>\n
The bigger problem was the security question. Did they even have a security question when I first registered for an account? After such a long time, I have no memory of it.\n<\/p>\n
When the site asked for the question and answer this week, I was stumped. They denied access and offered no way to retrieve this information.\n<\/p>\n
Because I was blocked from logging in with my old credentials, I attempted to set up a new account. The site would not let me do this, saying I already had one.\n<\/p>\n
What can I do? Without a viable account, I cannot order anything from NARA. There is no way to log in to the account I already have, and they will not let me set up a new one unless I use an alias. I am not about to start lying to the federal government.\n<\/p>\n
I cannot understand why I need to answer security questions to place an order for a 200-year-old record. No one’s privacy is at stake. I shop online all the time, and other merchants to do bother with this extra step. By imposing this, the Archives has prohibited me from buying anything from them.\n<\/p>\n
The workaround? My husband\/tech advisor kindly set up an account of his own and ordered the record for me. We used a joint email address so I will receive my document without him having to act as a go-between.\n<\/p>\n
NARA, clean up your act. Put the records online or make your site more user friendly.<\/p>\n","protected":false},"excerpt":{"rendered":"
War of 1812 records are not available online and must be ordered from the National Archives. This week I tried to order my ancestor John Carter’s Bounty Land Warrant Application without success. I could not place an order on their website. This tale has a backstory. Years ago, maybe 10, when online ordering was new, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,3],"tags":[],"class_list":["post-2600","post","type-post","status-publish","format-standard","hentry","category-carter","category-genealogy"],"_links":{"self":[{"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=\/wp\/v2\/posts\/2600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2600"}],"version-history":[{"count":1,"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=\/wp\/v2\/posts\/2600\/revisions"}],"predecessor-version":[{"id":2601,"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=\/wp\/v2\/posts\/2600\/revisions\/2601"}],"wp:attachment":[{"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2600"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2600"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/genealogyjottings.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}